Product Support

  • Customer Support Engineering - 24X7 Product technical support (answering airline queries) and the tickets logged here shall be escalated to Level 2.
  • ProductPerformanceEngineering - Product Support Engineering team is mainly involved in Field Event Management & Support.

Key Strengths

  • Engineering Led After Market domain knowledge.
  • TIDC Engineers dealt with Embraer EJets E2 – Flight Controls
  • Product Reliability Analysis and Monitoring support
  • Post Certification and Product Support Engineering